Q3: What can I do if the 'Check for Updates' doesn't work?Ī: Sometimes if the system update server is busy, 'Check for Updates' may not work well.If not, please check that option and open DRmare software again. Q2: Why no media files show up after clicking 'Add Files' on DRmare software?Ī: This maybe caused by the media files or system settings.ġ.Please make sure you have the right media files downloaded and authorized to play on your machine, otherwise it won't work.Ģ.Go to iTunes > Preferences > Advanced to check whether the option of 'Share iTunes Library XML with other applications' is checked or not.In this case, you just need to change the settings to make it work by clicking System Preferences > Security & Privacy > General > Allow applications downloaded from > Anywhere. That is why you will receive the error of 'unidentified developer'. Q1: Why can't I install DRmare software on my Mac with 'unidentified developer' error?Ī: Mac OSX is set to not allowed to install Apps outside the App store by default.We will respond promptly within 24 hours. To get further assistance, please feel free to contact us by email. If you encounter any technical issue, you can check the following FAQ to find a quick fix first.

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